Passive matrix LCD moni-tors, 34

 

Passwords

 

formatting, 141-142

 

modifying, 139

 

security, 136

 

PATA (Parallel ATA)

 

Drives

 

formatting, 144

 

installing, 26

 

Patch cables, 40

 

PC Card (16-bit), 61

 

PCIe (PCI Express) bus, 61

 

PCMCIA (Personal Computer Memory Card International Association) cards, 61-62

 

PCs (personal computers)

 

adapter cards, 19-22

 

BIOS, 11-15


 

 

configurations, 36-37 cooling methods, 30 CPUs

 

32-bit versus 64-bit, 1-2 caches, 3

clock rates, 2 cooling methods, 8 cores, 2-3 graphics, 4 hyperthreading, 4 replacing, 71-73 sockets, 4-8 virtualization, 4

integrated ports, 22 I/O devices, 35-36 laptops. See laptops memory, 9-11 monitors, 33-35 motherboards, 15-19

 

operating systems, 97-104 Operational Procedures, 91-96

 

OS (operating systems), 10-3-113

 

power supplies, 31-32 storage devices, 23-29

 

Performance

 

32-bit versus 64-bit CPUs,

 

1-2 caches, 3

 

clock rates, 2 cooling methods, 8 cores, 2-3 graphics, 4 hyperthreading, 4 memory, 11 sockets, 4-8 virtualization, 4


 

 

Performance Monitor, 114

 

Performance (virtual

 

Memory) setting (Control

 

Panel), 119

 

Peripherals, 1

 

Permissions

 

NTFS, 128-130, 143

 

shares, 130

 

sharing, 143

 

personal area networks. See PANs

 

personal computers. See PCs

 

personal identification number. See PIN

 

PGA (Pin Grid Array), 4

 

Phishing, 139

 

Physical disk destruction, 145

 

Physical keys, 135

 

Physical security, preven-tion methods, 135

 

Piezoelectric nozzles, inkjet printers, 84

 

PING command-line tool, 112

 

Pin Grid Array (PGA), 4

 

PIN (personal identification number), 136

 

Pixels, 34

 

Plan of action, trouble-shooting processes, 163

 

Plastics, replacing, 75

 

Portable air filtration, 94

 

Portals, security, 135

 

Portrait mode, 152

 

Ports

 

forwarding, 51

 

IEEE-1394, 110


218 POST (power-on self-test)


 

 

integrated, 22

 

replicators, 79

 

SATA, 25

 

TCP, 48

 

triggering, 51

 

VGA, 34

 

POST (power-on self-test), 9, 164

 

Power Plans setting (Control Panel), 120

 

Power

 

sources, replacing batteries, 64-65

 

supplies, 31-32

 

Control Panel, 120

 

DC jacks, replacing, 73 electrical fires, 93 electrical shock protec-tion, 92

troubleshooting, 164-170

 

PPM (pages per minute), 81

 

Preboot Execution Environment (PXE), 108-109

 

Preventing

 

data recovery, 144

 

ESD, 91-92

 

implementing, 163

 

prevention methods, secu-rity

 

data destruction/disposal, 144-145

 

digital security, 136-141

 

physical security, 135

 

workstation best prac-tices, 141-143

 

Preventive maintenance, Windows, 127


 

 

Printers

 

impact, 86-87 inkjet, 84-85 installing, 87-88 laser, 81-83 maintenance, 89-90 networks, 88 thermal, 86

 

troubleshooting, 200-206 types of, 81

 

Printers and Faxes setting (Control Panel), 120

 

Printing, SMBs, 49

 

Print Management, 114

 

Privacy filters, 136

 

Privacy setting (Control Panel), 119

 

Private IP addresses, 45-46

 

Privileges, 140-143

 

Processes, troubleshooting, 161-163

 

Processors, 1-4

 

Professionalism procedures, 95-96

 

Program Compatibility

 

Wizard, 104

 

Programs

 

antispyware, 139

 

AV, 137

 

firewalls, 137-138

 

HTCSync Software, 159

 

malware, troubleshooting, 196

 

mobile devices, download-ing, 151

 

Programs setting (Control Panel), 119

 

prohibited content/ activities, 96


 

 

prompts, 111. See also command-line, tools

 

Properties, NICs, 126

 

Protecting

 

components, 94-95 electrical shock, 92

 

Protocols

 

DHCP, 44-49

 

IP, 44

 

LDAP, 49

 

SFTP, 49

 

SMBs, 49

 

SNMP, 49

 

SSH, 49

 

stateful filters, 138 TCP, 48-49 TCP/IP, 44-48 UDP, 49

 

Proxies

 

filters, 138

 

settings, networks, 124

 

PS/2 ports, 35

 

Public IP addresses, 45-46

 

Punchdown tools, 59

 

PXE (Preboot Execution

 

Environment), 108-109

 

Q

 

QoS (quality of service), 52

 

QuickDock (HP), 79

 

R