Taking Order According to the Menu on Medium-Range Flights)

[, / ]

]

? ?

/ ?

: , . ?

/ ?

? .

, ?

[Passenger’s name]

VIP: Mr./Ms./Miss […]

Have you had a chance to look through/ at the menu? / Have you made your selections?

May I take your order/preferences? Would you like to order at this time?

May we discuss your preferences for breakfast / lunch?

Will you start with an appetizer? / Would you like to commence with a snack / starter?

You may select any appetizer: meat or fish. Which do you prefer?

What would you like / prefer for a main course?

What kind of beverage would you like to have with dinner?

Would you like to complement your dinner with wines selected by our Wine Consultants?

Would you care for a glass of wine to go with the appetizer? / How about a glass of wine to go with /

to complement your appetizer? Then, may I offer you some juice or water?

12.06.2016 16-17

			-502-001
			1
		16.		. 01	. 27




[		Will you continue drinking [
,	]… or would you liketo try the
]		recommended wine … [ ]?
…
[ ]?
,	I will take your dessert preferences later,
.		if you don’t mind.
, .…,	So, your selection is… We hope to
.		please you with the dishes.
/ /	We will serve you within the shortest
.		possible.

(Keeping dishes aside):
	Meanwhile, may I note your dinner
,
.	preferences, so we can keep these
	dishes aside for you?
.

Taking Order According to the Menu on Long-Haul Flights)

[ (-)],	[ ()]!
[,
],
?	Have you had a chance to look through
	the menu?
?	May I take your order / preferences
?	or you need a little more time to decide?
?	Would you like to order at this time?
	May we discuss your preferences for
/ ?	breakfast / lunch?
	We’ll be pleased to provide / serve you
	drinks and dishes any time convenient for
.	you.
/ /	Would you like to have breakfast / lunch /
?	dinner / now?
/	When would you like to have breakfast /
/ ?	lunch / dinner?

12.06.2016 16-18

	-502-001
1
16.	. 01	. 27

? ? ?

… [ ] … [] .

- … [], ?

… [ , ]? …

[ ]?

, .

[, ],…

, [ ].

What would you like to start with? And to continue?

Do you want dressing for the salad?

Shall we add sour cream to the soup?

Do you want… complemented with… sauce?

Should we serve the sauce separately?

What kind of beverages would you like to have with dinner?

Our chef recommends red dry wine… to go with the lamb, would you like

to taste (try) it?

Will you continue to drink… or would you like to try a recommended wine…? / Will you stay with the… for the lamb or would you like to change to another wine /

to the wine recommended by the chef-sommelier?

Would you mind if we discuss the dessert later?

Let me repeat your order.

[, ],

So, your order is … / You will have…

Taking Order, No Menu)

/ /	Today’s breakfast / lunch / dinner)
:	suggestions:
…;	for appetizer: …;
c	then goes fresh salad leaves and
/	vegetables with balsamic / olive oil / blue
/ /	cheese / mustard / honey, etc. dressing;
/
… / /	… vegetable / mushroom cream / fish /
/ /	corn soup / broth

12.06.2016 16-19

		-502-001
			1
		16.	. 01	. 27




:	For the main course I can offer you:
,		chicken fillet marinated in herbs, lamb
,		ragout cooked in a spiced sauce, grilled
, ,	fish; accompanied by carrots/baby
, /	spinach/young potatoes / wild rice /
/ /	seasonal vegetables.
/ .
()		Our desserts are (vanilla) ice cream and
/ /	a cheesecake served with chocolate /
/ ( /		raspberry syrup; caramelized apple tart,
) , .	etc.
: ,		Hot beverages; coffee and hot chocolate
.		and assorted teas.

16.23. ,

(Serving the Starters)

.	Let me set / lay / dress your table.
,	Here is the appetizer. Enjoy your meal!
.. !
– :	Here are assorted hot bread rolls:
«», ,	«Bretzel», whole wheat and multi-grain
, ,	rolls, soft bread rolls with sesame seed
, …,	topping, .and Russian brown rye bread.
.
?	Which do you prefer?
, …	Let me refill / top up your glass…

Dish Replacement)

,		Have you finished? Let me take the plate.

?		I will come back shortly with the next
?		dish. In the meantime may I offer you
		another glass of wine?
?		Would you like me to take that?
		The next dish is on the way.
.		The next dish is coming.
?		Can I serve you the main course?
, ,		Be careful: the plate is hot, I will place
(-).		it myself.

12.06.2016 16-20

		-502-001
		1
	16.	. 01	. 27




, ,	Let me clear / clean the table to serve
.		dessert.
	I'll be very grateful if you could pass
?		me the napkin.
	Will you continue drinking wine or would
?		you like to change the drink?
.	Sure, I'll be right back with your drinks.

Japanese Set)

[ ],	[Passenger’s name], are you ready with
?	your selections?
?	May I take your order?
	The Japanese Set includes an appetizer, a
, .	main dish and miso-sup. Would you like to
/	try other dishes from the menu as well?
?
…?	Would you like to continue drinking…
c? ?	or to try indigenous rice wine Sake? Make
	it warm? / Warm it up?
,	Would you mind if we discuss the dessert
.	later?
, .	Let me repeat your order.
, [	So your order is / you will have …
].
, .	Let me set your table.
, , C,	Here is an appetizer and a side dish: Soba
.	noodles with soya sauce.
!	Enjoy your meal!
	We can offer you a choice of Japanese
«»	cakes Wagashi made of sweet bean paste,
, -	sugar, and agar-agar / You can order a
,	dessert from a regular menu, as well.
.

12.06.2016 16-21

	-502-001
1
16.	. 01	. 27

Serving Desert)

[ ],	Can I interest you in our dessert
? /	menu? / May I tempt you with a dessert?

	We can offer you ice cream / cream
/ .	pudding for dessert. Which do you
?	prefer?
	May I offer you some hot beverages? We
.	have a variety of tea blends, coffee and
.	hot chocolate. Which would you prefer?
?
	Shall I serve hot drinks with the dessert
, ?	or later?
	Would you like your tea (coffee, hot
	chocolate) together / along with the
	dessert or a little bit later?
?	Would you like some cognac or liqueur
…	for dessert? Let me repeat your order ...

16.27.

(Hot Beverage Service in Business Class)

, : ,	We can offer you tea, coffee and hot
, ? ?	chocolate. Which one would you prefer?
!	Sure, with pleasure!
,	Would you care for a cup of tea, coffee
?	or hot chocolate?
	The choice of tea blends is presented
.	in our Menu card.
,	We offer green, black and herbal tea.
() .	Which blend would you prefer?
?
: ,	Which sort of tea would you like – green,
?	black or herbal?
,	We also have caffeine-free herbal tea.
.

12.06.2016 16-22

		-502-001
			1
		16.	. 01	. 28




		We have a choice of Classic teas: Indian
.	Assam and Kenyan. I can offer you
	flavored teas: Earl Grey, Lemon, Thyme,
, ,		and Barberry. Which kind of tea do you
.		prefer?
?
,	Would you like lemon, milk?
?
	Kenyan tea goes with milk perfectly.
.
:	We have choice of Chinese Classical …
[] –		with rich, bright taste or Japanese
,		Sencha with light delicate aroma or
[] – ,	jasmine flavored Tea?
?
:		I can make espresso, Americano
,		(American coffee) or decaffeinated
?		instant coffee for you.

16.28. «»/Presenting «Kioko»

Tea

-/-…,	Mr/Mrs/Ms … here is/this is a present for
, ,	you – fine tea from the Aeroflot elite
.	collection.

16.29.

(Service Upon Request)