Pre-Flight Briefing for a Hard of Hearing 4 страница
… has been very popular today. Let me offer you to try …. We hope that … will satisfy your taste.
12.04.2016 16-44
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(Special meal is unavailable)
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Mr./Mrs.… I sincerely regret that the special meal is unavailable.
On behalf of the airline I apologize for it.
May I offer you any meals suitable for the vegetarian / diabetic menu?
We’ll report the situation to the management. Thank you kindly for your understanding and cooperation.
(Offering alternative meal)
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We can provide detailed information on ingredients and allergens.
If you prefer these dishes instead of the standard set, you should fill in the form.
(Special food order information)
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Do you know about the possibility to order different kinds of special meals on Aeroflot website? This service is free.
There is a choice of vegetarian, religious, dietetic (dietary) specials.
The order should be done no less than 36 hours before the flight.
(The dish is returned by the passenger intact)
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Is the appetizer / main course not to your liking?
Aeroflot cares to offer passengers tasty and diverse menu.
12.04.2016 16-45
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We’ll appreciate / take it greatly if you can find a minute to share your impressions of our menu.
(Passenger is not satisfied with the food taste)
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The dishes, offered on board, are chosen by our passengers: every three months, the airline organizes a presentation
of a new menu inviting frequent flyers and celebrities.
To create the menu, Aeroflot involves top-ranking chefs.
Aeroflot creates healthy menu and restricts the use of fats, artificial additives and preservatives to foods.
The airline does not neglect any comment and this allows us to improve constantly and offer our passengers the very best.
We will pass on your wishes to the management. Thank you for the information.
12.04.2016 16-46
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16.39. ,
(Unruly Passengers)
(Refusal to follow safety requirements)
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/ ..
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To ensure comfortable and safe flight, we highly need your support and understanding / We can provide safety and comfort on board only with kind support and understanding of our passengers.
We would be grateful if you
fasten your seat belt right now / let me stow your luggage in an overhead bin, etc.
To ensure your safety and safety of other passengers upon takeoff / landing, please switch off the phone.
Thank you for (your kind)
understanding / cooperation / assistance!
(Violation of rules reported by passengers):
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We appreciate your attention to this situation. Thank you for your assistance / (friendly) cooperation!
Your prompting was very helpful / That was really of help! / Thank you for being of such a help!
We highly appreciate your cooperation and support!
We made sure that the device is turned off.
Thank you for your attention to safety issues.
12.04.2016 16-47
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«Space+» (When a passenger changes his seat to “Space+”)
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