Pre-Flight Briefing for a Hard of Hearing 6 страница

(If you suspect a passenger of being in a state of intoxication or altered consciousness):

 

, : / - ? , , , ? ?

 

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Our airline is responsible for passengers’ safety.

 

That is why we need to ask you a few questions. Do you take any medications? Are you feeling dizziness, nausea, headache, impaired coordination at this very moment? Have you consumed alcohol?

 

According to the rules and the airline’s safety policy your air carriage is not possible now.


 

(If you suspect consummation of alcoholic beverages brought aboard the aircraft):

 

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Let me inform you that, in accordance with the rules of the airline, passengers should refrain from consumption of alcohol brought on board.


 

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(Addressing the neighboring passengers):

 

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On behalf of Aeroflot we apologize for any inconvenience caused and we are doing everything possible to make this flight safe and comfortable.


 

 

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(Drinking of is evident):

 

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The task of the crew on board is to make the flight as comfortable and safe

 

as possible. Our airline is very attentive to abidance of the rules.

 

I ask you to give me the opened bottle. In your presence, we will put it in a package and seal it. At the end of the flight we will return it to you. We appreciate your understanding and cooperation.


 

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(Alcoholic beverages specified for the Business class are catered by passengers into Economy/Comfort class)

 

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Alcoholic drinks specified for the Business class menu are restricted for catering into Economy/Comfort class.

 

 

Passengers are offered/served drinks according to the class of service.

 

Thank you for understanding.

 

We (kindly) ask you to refrain from passing alcoholic drinks from Business to Economy/Comfort class.

 

The airline specifies selection of drinks for each class of service.

 

 

We appreciate your understanding.


 

 

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(Presenting a written warning):

 

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Our captain notifies you that you must abide with the airline’s rules and follow the requirements of the crew.

 

In the case of violation of the rules airline can impose a (pecuniary) penalty, cancel the return ticket (without compensation of its cost) and hand unruly passengers over to police (law enforcement bodies).

 

We hope that you will take this notice with understanding. We’ll appreciate, if you take an adequate decision.

 

Alcoholic drinks on board are intended to complement the dishes presented in the menu.

 

This allows you and your family, traveling with us, to be sure that the flight will always be comfortable and safe.


 

, (In response to possible objections)

 

« , !» / “We are afraid of flying, so we must drink.”

 

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It is scientifically proved that alcohol increases anxiety. Let me offer you…


 

« , ?» / “And where is it said that it is prohibited to drink brought on board drinks?”

 

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The Rules of Passenger Conduct and the following sanctions are presented in Aeroflot magazine.


 

« , ?» / “ Who will decide how much alcohol I should consume?”

 

All necessary authority is granted to the
. flight crew.
   


 

 

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    In accordance with Aeroflot rules  
  «   «Passengers are obliged to carry out
    unconditionally the requests of the pilot
  ,   and the recommendations of other crew
    members».      
  ».          
       
  « , ?» / “ How will you prove that I was drinking?”  
    The aviation security department has
   
  procedures and authority to eliminate
  , situations endangering flight safety  
  ,   or health and dignity of the passengers.
         
  , ,        
  .