Write the appropriate word or phrase in the following spaces. Translate the sentences into Ukrainian.

1. ... have the right to return faulty goods and demand a refund from the supplier.

2. Prices of ... goods have risen by an average of 3% in the last 3 month.

3. A good hairdresser never lacks ....

4. Please serve the next... before answering the phone.

5. … of alcohol in that country is high.

6. The government ... new legislation concerning health and safety in factories.

7. The Consumers' Association ... the rights of the consumer.

8. We made money on ... of our house.

9. My ... prepares my tax returns every year.

10. … helped us design our products to sell better.

11. She has good ... in clothes.

12. We ... various towns before we decided where to buy a house.

 

investigated, taste, market research, the resale, accountant, safeguards, has passed, the consumption, customer, clients, consumer, consumers.

Fill in the missing prepositions.

Consumer Protection

Consumer protection means safeguarding the interests ... the consumer. ... the growth ... the number ... products ... offer, and the size ... the companies producing and selling them, it has become much more difficult... consumers to protect their own interests. Thus a movement ... consumer protection has emerged ... the last 40 years ... the developed countries. The areas where consumer protection has been seen as most important have been the way goods and services have been described, labelled and advertised; the quality and safety ... goods, buying ... credit and guarantees.

(on (2), in (3), for (2), of (4).with)

 

10. Answer the following questions:

1. What do we call people who buy things from other individuals or shops, pay for service or order something from a company?

2. Who are consumers?

3. What movement has emerged in the last 40 years?

4. What arc the four basic rights of consumers?

5. Who investigates consumer tastes and with what purpose?

 

Familiarize yourself with the following idioms. Consult your dictionary and translate the sentences into Ukrainian. Think of situations where you could use them.

1. Don’t believe him! He is a slippery customer.

2. I don’t want to go to law, but I shall have to if he doesn’t offer me fair compensation.

3. when you are being interviewed for a job, you must weigh your words before answering the questions they put to you.

4. Don’t waste words on that man; he isn’t interested in our complaint.

5. The losses you made on the Stock Exchange last year should have taught you a lesson.

 

12. Comment on:

“Do not fear when your enemies criticize you. Beware when they applaud .”

 

 

Student Independent Study

Consumerism