Complete these descriptions of TV documentaries using a word from the box

arduous beaten intrepid sense sights trekking unexplored
  1. John Howes presents holiday tips for those heading off the ……… track, while Anneke Zousa does the ……… of New York in record time.

2. In this fascinating film, Grieshaus gives us a picture of the largely ……… wilderness of the Kara Kum Desert.

3. Like a(n) ……… explorer of the nineteenth century, James Westly traveled with only two companions.

4. In 1957, Anna Tresholm went ……… through the mountains of North-Eastern Turkey and filmed every step of her way. This unique footage reveals the harshness of her ……… journey.

  1. This film conveys a genuine ……… of adventure, as we travel with its makers through the dense jungles of Guyana.
  1. Complete the text with the words in the box.
who what whose where which

In the corporate market, apartment hotels are rapidly becoming popular with executives 1) ……… travel a great deal. Apartment hotels, 2) ……… share some of the features of traditional hotels such as a reception desks, can be hired for a single night or for several weeks. They are ideal for everyone 3) ……… job takes them away from home for a month or so at a time, because 4) ……… they provide is a space that is much more like home, with a bathroom, sitting room, bedroom and working area. Apartment hotels also come with a kitchen, 5) ……… executives can make meals, and they have laundry facilities as well, 6) ……… helps to keep costs down.

Dominique Villon, 7) ……… consultancy company DSD International advises clients on corporate travel, says they are a welcome development but are not ideal for everyone: ‘Apartment hotels are great in places like London, 8) ……… traditional hotels are extremely expensive, but 9) ……… they lack is room service, and that can be a problem for executives 10) ……… don’t have the time to cook for themselves.

Complete this formal letter of complaint by choosing the correct option. Sometimes both options are possible.

 

Customer Complaints

 

In your Dreams Holidays

 

I am writing to complain about a holiday that I spent in your hotel in August of this year.

I have several reasons for complaining. 1) Firstly / First of all, the information I received about the hotel was incorrect. The adverts talked about a swimming pool and a golf course. In August of this year, 2) however / in addition, the swimming pool had not yet been built. 3) Equally / Likewise, the golf course was still unfinished.

4) Then/ After there was the room. 5) Although / Despite this had a sea view as advertised, the view was spoilt by building works in front of the hotel. 6) On the other hand / Furthermore, the noise of the building woke us up early every morning. 7) Lastly / Secondly, we were so disappointed by the holiday that we left early. 8) Despite / In spite of our complaints, the hotel manager was rude and refused to give us any money back.

I am therefore writing to request an immediate refund. If we do not receive this within seven days, we will send our story and photos to the newspapers.

 

Yours sincerely,

 

Mr Y Mee

Practice 3.

1. Прочитайте текст, дайте письмові відповіді на запитання до тексту, перекажіть текст.

The restaurant business

The first true restaurant, the Grand Taverne de Londres, opened in Paris in 1782, by Boulanger, “the father of modern restaurant”. He called his famous soups “restoratives”, because they were believed to restore the guests’ strength and energy. By 1794, when heads were literally rolling in Paris, there were about five hundred restaurants in this city. Although it really cannot be said that the French Revolution was responsible for the invention of the restaurant, it was responsible for the propagation of the concept. The chefs of the best restaurants were scattered by the Revolution. Some stayed in France; some went to other part of Europe; many crossed the Atlantic to America, especially to New Orleans, the truly French corner of the New World. They almost all went into restaurant business, bringing their culinary traditions with them. Soon the plain, hearty fare of the British and the primitive cooking of the Americans were laced with piquant sauces. Other countries, too, felt the effects of French culinary artistry, and most absorbed some of the principles of French cooking into their own. Exceptions were the Italians, who had developed their own very strong culinary traditions and felt, with great deal of justification, that French cooking was itself derived from the Italian.

Restaurants play an important role in society. Dining out fulfils an important social need. People want not only nourishment, but also the social interaction that takes place in a restaurant setting. But the successful operation of a restaurant is dependent on a number of factors, and the most important of them are its positioning, i.e. a distinctive place in the market and its concept, i.e. the total impression it makes on its potential guests.

The market of the restaurant is composed of those guests who will patronize it. A good indication of the size of the market can be ascertained by taking a radius of from 1 to 5 miles around the restaurant in question. This area is usually called the catchment area. In order to determine the potential viability of a restaurant it is necessary to divide the number of restaurants in the catchment area by the total population. The average number of people per restaurant in the USA is about five hundred. Perhaps this kind of saturation is one of the reasons for the high failure rate in restaurant business.

Obviously, each area is different: one location may have several Italian restaurants but no Chinese restaurant. Therefore, a Chinese restaurant would be unique in the market, and, if properly positioned, may have a competitive advantage. If someone in the catchment area wanted to eat Italian food, he would have to choose among the various Italian restaurants, each year thousands of restaurants open and thousands more close, and even nore change ownership for cents on the dollar. The restaurant business is relatively easy to enter, but it is very difficult to succeed.

2. Answer the following questions:

  1. What is the etymology of the word “restaurant”?
  2. In what sense was the French Revolution responsible for the spread of restaurants in the world?
  3. What was characteristic of traditional British and American cooking?
  4. What country was least influenced by French culinary traditions?
  5. What trends does a restaurant fulfill?
  6. What is meant by “positioning”?
  7. How do the marketers find out the size of the catchment area of a restaurant?
  8. How is the potential viability of a restaurant calculated?
  9. What is the reason for the high failure rate of restaurants in the USA?
  10. When has a restaurant a competitive advantage?

 

3. Fill in the gaps with the words from the box. Each word should be used no more than once. You won’t need to use them all.