Unit II.Dealing with people
Do you think you could…?
I’d like…
It would be better if…
Let’s …
Let’s say…
on the other hand
Shall we…
That’s a good idea.
to appreciate
to be pleased with
to do a great job
to do some thinking
to do very well
to enjoy
to put smb. in one’s shoes
to recommend
to show the ropes to someone
to sleep on
to suggest
We’d like you to…
well done
What I suggest is…
Why don’t we (you) …?
Would you mind…?
Unit III. Applying for a job
a 7% pay rise
a 9 to 5 job
a wage
accounts
advertising
an hourly rate
available jobs
challenging
counselor
CV
employers
employment agency
fall the interview
gratifying
interview
marketing
out of work
personnel
qualifications
rate of unemployment
references
resume
rewarding
salary
sales
skilled
skills
strengths
to do overtime
to do something for a living.
to earn US $50.000p
to fill in an application form
to fire an employee
to get a bonus
to get a commission
to go for an interview
to make ends meet
to make someone redundant
to work flexi time
to work in shifts
weaknesses
Unit IV.Business trip
a boarding card
a compartment
a day trip
a deposit
a double room
a flight
a flight attendant
a map
a motel
a reservation
a return ticket
a single room
a suitcase
a ticket
a tour guide
a visa
accident
an open-date ticket
booking confirmation
cab
check in/check out
currency
customs
departure
discount
district
double room
driving license
duty free shop
first class
frequent trip
hotel facilities
in advance
inclusive
international travel
luggage
make a reservation for a room
medical insurance
one-way trip
passenger
passport
pay for services
public transport
railway station
room key
room service
round trip
route
second class
sidewalk
standard room
the gate
to arrive
to hail a taxi
to hire a taxi
twin room
Unit V. Eating Out
beverages
bill
bitter
bland
cafe
chewy
cookbook
creamy
crisp
cuisine
dessert
dining etiquette
dish
exotic
fast food restaurant
greasy
ingredients
main course
menu
order
pub
recipe
restaurant
salty
service
snack bar
spicy
starter
sweet
table manners
take-away
tasty
unusual
wine list
Unit VI. Technical means of communication
banner
can you hold on?
chat room
could I leave a message?
could you put me through to Mr. Brown?
could you speak up, please?
cyberspace
cyberstore
encrypted
hold the line, please
home page
I am afraid he is out at the moment
I can’t get through
I have to make a call
I want to book a call to Moscow
I’ll call back later
I’ll see if he is in
icon
interactive
is that Mr. Green?
is there any message?
link
modem
Mr. Jones is on the other line
Mr. Roberts is not available
net (internet)
online
phone book
service provider
software
sorry to have troubled you
speaking
surfing the net
the line is engaged
this is a private residence
this is Peter Smith calling
to make a long-distance call
web(world wide web)
webzine
who is calling, please?
you have got the wrong number
Unit VII Companies
a stock-holder
affairs
attract (ive)
authority
barrister
be involved
benefit
borrow (v)
capital stock
code of conduct
compete (v)
competitive
competitor
contribute(v)
customer
department
executive
financial data
fulfill (v)
gain (v)
headquarters
improve (v)
issue (v)
joint venture
liability
multinational
opportunity
own (v)
profit
provide(r)
purpose
receipt
scale
share (s) (v)
Sole Proprietorship
stock
subsidiary
turnover
unit .division (of the company)
value (v/n)
Unit VIII.Management styles
achieve (v)
allow (v)
appeal (v/n)
appreciate
approach
attitude
available
be engaged in
challenge (v/n)
decision
duty
employee (er)
encourage
equal
experience (v/n)
forgive (v)
imperative
influence (v/n)
level
objective
occur (v)
pay attention
performance
quality
reach (v)
relationship
require (v)
reward (v/n)
solve problems
staff
subordinate
succeed (v)
supervise (v)
support (v/n)
weakness
work force
Unit IX.Business ethics
bribery
copycat
dishonest
glass ceiling
illegal
negative publicity
product tampering
to accuse
to contaminate
to discriminate
to prosecute
to recall
to withdraw
unethical
unfair