Some company departments and their responsibilities
| The Catering Department Отдел обеспечения продуктами питания | provides meals |
| The Customer Services Department Сервис | deals with after- sales service and complaints |
| The Dispatch and Distribution Department Экспедиционный отдел; транспортный отдел | sends goods out to customers |
| The Finance Department Финансовый отдел | deals with money coming in and going out of the company |
| The Health and Safety Department Отдел охраны труда и техники безопасности | checks for dangers at work, monitors health |
| The Maintenance Department Отдел материально-технического обеспечения; административно-хозяйственный отдел | checks equipment regularly, carries out repairs |
| The Marketing Department Отдел маркетинга; отдел сбыта | makes sure that products are widely known, finds out customers' needs |
| The Personnel Department = HR (Human Resources) Department Отдел кадров | deals with training, recruitment, staff problems |
| The PR=Public Relations Department Отдел по связи с общественностью | deals with an organization’s image; talks to journalists, presents the company to the public |
| The Production Department Производственный отдел | produces goods |
| The R and D= Research and Development Department Научно- исследовательский отдел; БРИЗ (Бюро рационализаторства и изобретательства) | develops new products and new ideas |
| The Quality Control Department Контрольный отдел; ОТК (отдел технического контроля) | monitors company products, tries to improve their quality |
| The Sales Department Отдел сбыта, Отдел продаж | sells goods, contacts customers, deals with inquiries about products |
| The Security Department Служба безопасности (Охрана) | protects staff and property against crime |
| The Switchboard Department Коммутатор, энергоотдел | deals with telephone calls in and out of the company |
| The Legal Department | deals with all aspects of the law |
| The IT Department | deals with computers & technical support |
| Reception приемная | deals with visitors, takes messages |
9. Study the table below.
| Job | Place | Duties | |
| 1. | receptionist | office, hotel | welcomes and deals with people arriving in a hotel or office building |
| 2. | model | studio | poses for photos or paintings |
| 3. | stockbroker | stock exchange | buys and sells stocks and shares |
| 4. | magistrate | court or office | judges crimes |
| 5. | banker | bank | is in charge of the money |
| 6. | bar-keeper | bar | serves drinks |
| 7. | salesperson | shop | sells things |
| 8. | coroner | office | discovers the cause of someone's death |
| 9. | cook | restaurant | prepares and cooks food |
| waiter | restaurant | serves food and drink<at the tables |
10. Complete the table with the expressions or words:
• the day-to-day running of the bank;
• studies the way in which money and goods are produced;
• mechanic;
• office;
• secretary;
• advises and represents people;
• court or office;
• salesman.
| Job | Place | Duties | |
| 1. | garage | repairs car | |
| 2. | accountant | keeps and checks financial accounts | |
| 3. | office | types letters, keeps records, arranges meetings | |
| 4. | lawyer | court or office | |
| 5. | bank manager | bank | |
| 6. | office or shop | persuades people to buy his company's products | |
| 7. | economist | office | |
| 8. | clerk | keeps records or accounts; looks after administrative and legal matters |
11. Describe the jobs using the information from the table above. Use the following as an example:
A receptionist can work in an office or a hotel. A receptionist welcomes and deals with people arriving at a hotel or an office building.