Your questions: Ask a cashier or salesperson
- Excuse me…how much is…?
- What does …. cost?
- How much is the tax?
- Is “this” on sale?
- What is the price after the discount?
- What’s the total?
- How much do I owe you?
- Do you take/accept cash? (OR credit card, debit, cheques)
- Is this new or used?
- May I try this on?
- Do you have “this” in…? (a different size: extra small, small, medium, large, extra large)
- Can you tell me where the … are? (apples, coats)
- Can I return this if I need to?
Your problems: Tell a clerk or salesperson
- I’m afraid, you gave me the wrong change. (incorrect money back after you make a purchase)
- It doesn’t fit.
- It’s the wrong size.
- I need to return this. OR I need to take this back.
- I lost my receipt. (paper that shows proof of purchase)
- Excuse me, I can’t find the … (ladies clothing, men’s wear, toy section)
Special Offers and Deals: Watch for these signs and ads
- Buy one get one free
- Buy one get 50% off your second item
- Buy now pay later
- Pay no money down (no down payment is required)
- Kids eat free (usually with the purchase of an adult meal)
- Senior’s discount (people 65 and older get a reduced price)
- All out-of season stock on sale (ex. summer clothing is on sale at the end of summer)
Restrictions: Watch for these Warnings (sometimes in small print)
- Deposit required (you must pay a small amount to hold the item)
- No delivery
- No exchanges or refunds (you can’t bring an item back if you decide you don’t like it)
- Exchange only (you can’t get money back; you can change for a different in-store item)
- No coupons on/during/after… (often on a certain day or at a certain time)
- Discount or coupon not valid with other special offers
- Expires … (date you can no longer use coupon or item)
Bonus Expressions to remember
- It’s okay to put something back on the shelf if the price is too high. The clerk might put it away for you. Smile and say, “Sorry, that’s more than I thought it would be.”
- It’s polite to have small talk with the cashier. If the price is great, smile and say, “That’s a good deal!”
Weight
"Weight" tells us how heavy something is (or how much it weighs). There are basically two systems in use in English-speaking countries.
Metric Weights
The metric system is used in many countries of the world.
Abbreviation | British Equivalent | ||
1000 milligrams | 1 gram | g | 0.035 oz |
1000 grams | 1 kilogram | kg | 2.21 lb |
1000 kilograms | 1 tonne | t | 0.98 tons |
British/US Weights
The British and US systems are the same except where shown.
Abbreviation | Metric Equivalent | |||
16 drams | 1 ounce | oz | 28.35 g | |
16 ounces | 1 pound | lb | 0.454 kg | |
14 pounds | 1 stone | st | 6.35 kg | |
British | 8 stones | 1 hundredweight | cwt | 50.8 kg |
20 hundredweight | 1 ton | t | 1,016 kg | |
US | 100 pounds | 1 (short) hundredweight | cwt | 45.36 kg |
2000 pounds | 1 (short) ton | t | 907.18 kg |