Pre-Flight Briefing for a Hard of Hearing 1 страница
Passenger)
| ? | Can you read lips? |
, , (write down or use «Speech to Text» function on electronic device in case the passenger can’t read lips)
| Information about the location of the | |
| emergency equipment and the exits | |
| is presented in the Safety Instruction | |
| [ | [show the instructions in the seat pocket]. |
| ]. | Do you need more explanations? |
| ? | |
| Ba | Your seatbelt must be fastened when the |
| “Fasten Seat Belt” sign is on [show the | |
| « » [ | sign on the service panel]. |
| ]. | |
– , , ( ), ( ), . / Show the use of emergency equipment using the Safety Information Card.
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16.37.1.3. 
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(Pre-Flight Briefing for a Passenger Accompanying Stretchers)
| For the safety of the passenger | |
| on stretchers his seat belts should | |
| be fastened when «Fasten Seat Belt» | |
| « ». | sign is on. |
| , | Please use the call button if you need |
| , | assistance. It is located … |
| … | |
16.37.2.
(Attending to Unaccompanied Minor)
! … ? / ?
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[ ], , .
, ? ?
, , .
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, ? – .
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, ?
We are happy to welcome you on board!
My name is… How do I address you?
May I ask your name?
[ ] How do you like travelling? Have you flown by plane on your own before?
[ ], let me help you with the luggage.
Do you need to use the toilet / to wash your hands? Should I show you in?
You can recline the backrest of your seat in a comfortable position. To open the tray table turn this latch.
If you need any assistance, press the call button and my colleagues or I will come at once.
Have you phoned your parents that you are already onboard? You’d better
do it now, later you will have to turn off the phone.
Upon arrival, remain in your seat: I will escort you to the exit.
Shall I get you juice or water?
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[ ] ! [ ] Have a pleasant journey!
(Before Descent)
[ ] ?
, .
, , , .
[Child’s name] How was the flight? How did you like the flight?
Let me stow your hand luggage.
Please, remain in your seat when other passengers start disembarkation. I will come to you and show you to the escort service staff.
,
(Pre-Flight Briefing for a Passenger Sitting Next to an Unaccompanied Minor)
? , .
, - ?
, « ».
, , .
!
May I have your attention for a single moment? This child is travelling alone.
Will you be so kind as to let us know in case any assistance is needed?
His/her seatbelt must be fastened whenever the «Fasten Seatbelts» sign is on.
If he/she fails to follow the safety instructions, inform us immediately.
Thank you for being so cooperative!
Passengers with Children)
* Lap baby – , , .
| ! | We are sincerely pleased to welcome you |
| ! … | aboard! My name is… |
| . | Let me help you. Have you made yourself |
| ? | comfortable? |
(Offering travel sets for children)
| ! | Sincerely pleased to see you aboard! |
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[ ] – . / !
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/ !
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