Translate the following words and word combinations and learn them by heart
| 1.attachment | extra document or image that is added to an email |
| 2.block format | most common business letter format, single spaced, all paragraphs begin at the left margin |
| 3.body | the content of the letter; between the salutation and signature |
| 4.bullets | small dark dots used to set off items in an unnumbered list |
| 5.certified mail | important letters that sender pays extra postage for in order to receive a notice of receipt |
| 6.coherent | logical; easy to understand |
| 7.concise | gets to the point quickly |
| 8.confidential, personal | private |
| 9.diplomacy, diplomatic | demonstrating consideration and kindness |
| 10.direct mail, junk mail | marketing letters addressed to a large audience |
| 11.double space | format where one blank line is left between lines of text |
| 12.enclosure | extra document or image included with a letter |
| 13.formal | uses set formatting and business language, opposite of casual |
| 14.format | the set up or organization of a document |
| 15.heading | a word or phrase that indicates what the text below will be about |
| 16.indent | extra spaces (usually 5) at the beginning of a paragraph |
| 17.informal | casual |
| 18.inside address | recipient's mailing information |
| 19.justified margins | straight and even text, always begins at the same place |
| 20.letterhead | specialized paper with a (company) logo or name printed at the top |
| 21.logo | symbol or image that identifies a specific organization |
| 22.margin | a blank space that borders the edge of the text |
| 23.memorandum (memo) | document sent within a company (internal), presented in short form |
| 24.modified block format | left justified as block format, but date and closing are centered |
| 25.on arrival notation | notice to recipient that appears on an envelope (e.g. "confidential") |
| 26.postage | the cost of sending a letter through the Post Office |
| 27.proofread | read through a finished document to check for mistakes |
| 28.punctuation | marks used within or after sentences and phrases (e.g. periods, commas) |
| 29.reader-friendly | easy to read |
| 30.recipient | the person who receives the letter |
| 31.right ragged | format in which text on the right side of the document ends at slightly different points (not justified) |
| 32.salutation | greeting in a letter (e.g. "Dear Mr Jones") |
| 33.sensitive information | content in a letter that may cause the receiver to feel upset |
| 34.semi-block format | paragraphs are indented, not left-justified |
| 35.sincerely | term used before a name when formally closing a letter |
| 36.single spaced | format where no blanks lines are left in-between lines of text |
| 37.spacing | blank area between words or lines of text |
| 38.tone | the feeling of the language (e.g. serious, enthusiastic) |
| 39.transitions | words or phrases used to make a letter flow naturally (e.g. "furthermore", "on the other hand") |
Idioms