Free in the UAE
CABIN CREW TERMS & CONDITIONS BRIEF GUIDELINES
Employment Contract: Three year non-binding renewable contract.
Pay scale: Grade II: Basic Monthly Salary AED 4020/- tax
free in the UAE
Flying Pay: Is paid on an hourly basis, between chocks off and
chocks on.
Grade II AED 55.00 Senior Flight Steward/ess AED 83.50
Grade I AED 61.50 Purser AED 89.50
Grade I (First Class) AED 67.50
Flying pay is paid in the month following accrual.
Layover Expenses:Meal allowances are paid in the currency of the country of night stop. Transport to & from the airport, and hotel accommodation is provided by the company.
Advance Money:Upon reaching Dubai, each new joiner receives AED 2500. AED 2000 will be deducted from crew salary in instalments over the first two months. The additional AED 500 can be used towards purchases for incidentals, i.e. iron, kettle, or toaster. Bringing of additional initial funds to Dubai is advisable due to the increasing prices of basic goods and services in the United Arab Emirates (UAE).
Accommodation:Shared furnished air conditioned accommodation provided. Two/three colleagues (same gender) share a two/three bedroom apartment and each have their own bedroom but share the kitchen and the living area. Each apartment block has leisure facilities. Two people may have to share a second bathroom in some three-bedroom apartments. Once the initial six months probationary period is complete a crew member may request to move free of charge to another apartment pending availability. Any moves subsequent to this will be charged. You are also entitled to apply for the “live out” allowance (once the probationary period is complete and at the prerogative of the company).
Uniform:Provided by the company and dry cleaned free of charge at designated laundry outlets in DXB only.
Medical/Dental:Emirates Group Clinic looks after the medical needs of all crew. You are covered under a mandatory hospitalisation insurance scheme, which provides 24-hour, 365 days coverage for which you contribute AED80/- per month. The company provides AED 2,000 per year towards dental expenses reimbursable on receipt of dental treatment claims. Crew are required to undergo regular check-ups. After 3 years of service, crew may opt to join the EK Clinic or remain with their initial choice with the allowance provided. Any medical or dental expenses incurred, other than that authorised by the company doctors or dentists (except where an allowance has been provided) will be borne by the Crew member.
Private Health Coverage:Please ensure that you DO NOT CANCEL your private health insurance (if it covers you for any current health aliment).
Pre-Employment Medical/Dental:You will be required to complete a Medical declaration and be dentally fit prior to joining. On arrival in Dubai all medicals will be completed by the Emirates Clinic and Government Hospital, which is a requirement of the company. You should not resign from your current employment until you have been given clearance to do so by your HR Coordinator. (Expenses for any medical/dental treatment prior to joining are borne by the individual).
Probation:Six months – begins from the day of your flight to Dubai. Notice period during probation is one week. Notice period after probation is one month. Cabin Crew, who resign for any reason before the end of their probationary period, may be asked to pay retention monies, which could sum to a total of AED 8000. This would be paid towards the starter pack in their apartment, cost of visa, medical expenses, and training expenses. Graduation takes place after probation.
Training & Induction:Your 1st day of induction (introduction to the company) you are required to be dressed in business attire. A red polo shirt will be provided to be worn during training; however, trainees are required to wear their own black trousers and black shoes. Induction includes familiarisation with Emirates Management, the Emirates offices and Medical Clinic. Cabin Crew are expected to conform to company standards and policies such as punctuality, grooming, and use of mobile phones from their first day at work. These standards and policies are strictly enforced and non-compliance may result in disciplinary measures. Training is an intensive six week programme in Dubai carried out at the Emirates Crew Training College. This includes Safety and Emergency training on designated aircraft types, First Aid and Occupational Health, Security, Service and Image and Uniform Grooming Standards.
Promotion: Based on performance, attendance and length of service. Promotion is typically within the first three years of service.
Career Development:There is a huge amount of world-class job-related training, both classroom based and online. For employee who wishes to undertake further training at their own initiative, they can access online courses via the internet or through the Crew Learning Resource Centre.
References:Should you be found suitable you will be required to provide details of two referees. The first should be from your current employer. If you are ex crew or existing crew it is essential that at least one referee is from the airline that you were or are currently employed by (unless the airline is no longer in operation).
Languages:When asked during the interview process about additional languages that you speak, only those that you are a 100% fluent in (speak, read & write) should be mentioned.
End of Service Benefits Scheme (EOSB):Cabin Crew are entitled to receive a non-contributory End of Service Benefit on completion of three years of continuous service. Cabin Crew who do not complete a three year period of contractual employment will not be entitled to any pro-rata payment for any period of service less than the three year period.
Payment of EOSB on completion of the three year contract period (without renewal) will be as follows:
· 21 days final basic salary for each of the completed years of service
· Plus a bonus one time payment of AED 6,000/-
On renewal of contract the bonus of AED 6,000/- is paid however the 21 days will accumulate for eventual leaving date.
Transport:The Company provides transport to/from work and company provided accommodation.
Life Insurance Cover:All Cabin Crew employees are insured on a 24 hour world-wide basis under a life insurance policy which provides for a lump sum benefit equal to 24 months basic salary in the event of death due to sickness.
Personal Accident Insurance Cover:All Cabin Crew are insured on a 24 hour world-wide basis under a personal accident insurance policy which provides for a lump sum benefit equal to 48 months basic salary in the event of death due to an accident. This policy also covers permanent disablement due to an accident and compensation for permanent disablement, the amount of which is determined according to the extent of disability (subject to certification by the medical specialist concerned).
Insurance - Personal Belongings:It is advisable to have an insurance policy to cover personal items. Emirates are not liable for any personal items lost/stolen from the apartment. Crew are covered for personal possession insurance while on duty travel.
Annual Leave and Repatriation Destination:The above is determined by some or all of the following factors: place of permanent domicile at date of joining, nationality, passport(s) held and ERP currency. Repatriation is only to the closest port on the EK network.
Leave/Leave Travel:Crew are entitled to 30 calendar days leave per year. One firm free annual leave ticket is provided to your country of origin. After 3 years of service this may be taken to any destination on the EK network
Concessionary Travel:Staff travel benefits on Emirates Airline can be availed as follows:
Concessionary travel facilities available for staff and family members
· An unlimited number of 90% sub load tickets (self – and on EK only) available on completing probation (6months)
· An unlimited number of 50% firm tickets (self – and on EK only) available from day 1 of joining
For each family member (Spouse, Child, Parent, Sibling)
2 x 50% firm ticket on EK - available from day 1 of joining
2 x 90% sub load ticket on EK - available on completing probation (6months)
You are eligible to apply for concessional tickets on other Airlines after completing 6 calendar months service or as indicated in the reciprocal agreement between Emirates and the Airline.
Roster:Monthly roster - 8 days off (not simultaneously) flying hours would be approximately 70 - 80 hours per month. Combination of long/short hauls flights. A certain amount of swaps are allowed each year. Buddy system is also available. Minimum rest at base = 11 hrs.
Roster Request Module:A system has been introduced whereby 15 days of a 30 day roster may be requested; this includes a certain number of days off, turnarounds and layovers. This is dependent on rotating seniority. Within this system there is a reserve line whereby two days' notice is given before each flight. This continues for the period of one month.