Vocabulary Notes on the Text

in view of inevitably delayed delivery dates – принимая во внимание неизбежную отсрочку в датах поставок

sales forces – торговый персонал

to approach customers – вести переговоры с заказчиками

to handle the case – уладить дело

to waste time making excuses – тратить время на извинения

to come straight to the point – сразу перейти к делу

stocks – запас, резерв на складе

to re-schedule deliveries – пересмотреть график поставок

stock levels – количество товарного резерва

at short notice – за короткий срок

to halt production – останавливать производство

to make tour of somebody – наносить визиты, посетить

a consignment – партия товара

to meet an order – удовлетворить (выполнить) заказ

to do one’s best – сделать все, что в чьих-либо силах

 

Task 2. Find in the text words and expressions close in meaning to the following

A client, enough, on the spot, unavoidable, to start for, to make an order, to arrange, to settle an affair, to visit clients

 

Task 3. Give English equivalents of the following words and phrases

a) дата поставок, пересмотреть график поставок, сезонные отклонения от графика поставок, запас товаров на складе, проверить количество товарного запаса, остановить производство, сорвать производственный процесс, зарубежные/отечественные заказчики, вести переговоры с заказчиками, выполнить заказ, заказ на партию чего-либо, предыдущий заказ

b) уладить дело, сразу перейти к делу, отправиться куда-либо, сделать вывод, поставить кого-либо в трудное положение, сделать все возможное, слишком зависеть от кого-либо

 

To get more information about global management try to do the following tasks:

 

Task 1. The characteristics of management often vary according to national culture, which can determine how managers are trained, how they lead people and how they approach their jobs.

Below you will find five brief portraits of managers in five different countries. Using your knowledge of the United States, the United Kingdom, France, Germany and Sweden, decide which country each of these portraits correspond to.

1. Managers from this country:

- go through an elitist educational system;

- have a strong sense of hierarchy and power;

- often have impersonal relationships at work;

- analyze problems in great detail before taking decisions;

- consider speaking skills to be particularly important;

- move easily between state and private sectors.

2. Managers from this country:

- receive a general education;

- delegate authority;

- take a practical approach to management;

- have a relatively formal relationships at work;

- encourage their employees to work individually;

- believe it is important to continue education and training at work.

3. Managers from this country:

- consider professional and technical skills to be very important;

- have a strong sense of authority;

- respect the different positions in the hierarchy of their companies;

- clearly define how jobs should be done;

- are very loyal to their companies and expect their subordinates to obey them;

- are often older than in other countries.

1. Managers from this country:

- consider social qualities to be as important as education;

- encourage their employees to take an interest in their work;

- pay close attention to the quality of working life;

- do not use as much authority as in other countries;

- appreciate low-level decision-making;

- are often women.

5. Managers from this country:

- generally attend business schools;

- communicate easily and informally at work;

- admire the qualities of a leader;

- expect everyone to work hard. Individual performance is measured and initiative is rewarded;

- have competitive and sometimes aggressive attitudes towards work;

- often accept innovation and change.

 

 

What are the advantages and disadvantages of each approach to management and which one you would find the most attractive? Do any of these profiles correspond to management practices in your country?

 

 

Management

Task 2. Study the following information about management and say a) what the word “management” means; b) what the four functions of management are.

Management is the art or practice of managing a business, money, products, and all the people employed by a company. In other words, management is a set of activities directed at an organization’s human, financial, physical and information resources with the aim of achieving organizational goals in an efficient and effective manner. In this case, “efficient” means “using resources wisely and without unnecessary waste” while “effective” means “doing the right things”. The chart below shows the four main functions of management.