Unit 11ВВВВВВВВВВВВВВВВВВВ TRAVELLING
Adjoining rooms – Bordering hotel rooms that do not share a common door.
Advance purchase requirement – Ticket must be purchased a minimum number of days before the flight departs.
ARC – The Airlines Reporting Corporation - is responsible for supervising payments from travel agencies to airlines along with the manner in which tickets are issued to consumers.
Airport access fee – A fee paid to the airport authority by car rental companies for the use of shuttle vehicles. This often appears in customer’s car rental bills.
Availability – The total number of seats allowed to be sold at a particular rate.
Boarding pass – A ticket issued at airport check-in that authorizes airplane boarding.
Bulk contract – An agreement whereby an airline sells large blocks of seats at a discount for resale by a third party.
Bulk fare – A reduced fare for purchases of a large number of tickets.
Business class – While amenities vary based on the airline, business class generally falls between first class and coach.
Commission – A small fee that a travel agency or services adds to the total fee in order to make money.
Consolidator – A business that has contracts with airlines to sell tickets in bulk, generally at a discounted rate.
Corporate agency – A travel agency that usually caters to medium-large sized businesses.
Domestic fare – An additional fare added to national flights.
Electronic ticket – A paperless ticket that allows travelers to fly with only a photo ID. Commonly referred to as “E-ticket’s”, they cannot be lost or stolen because it is an electronic reservation.
Exclusive fare – Discounted airfares offered by travel consolidators.
First class – The class which offers the most premium service. Enhanced seating, meal selection, and drink offerings staples of this services.
Interline connection – A trip with a connection flight from a different airline.
Land arrangements – All non-flying reservations upon arrival such as car rental, hotel, and tourist reservations.
Layover – The period of time spent between connecting flights.
Leisure travel – Usually signifies traveling for relaxation, vacation, or to visit friends/family.
Limited service hotel – A hotel without a restaurant on the premises.
Maximum stay – The longest period of time a traveler can stay at a particular destination and still qualify for the promotion or discounted fare.
Nonstop – A flight that travels directly to its destination without connections or layovers.
Occupancy rate – The proportion of reservations expected during any given period.
Offline connection – A connection that requires switching to both a new aircraft and carrier.
Operator – Any company that provides any transportation service. Not just limited to flights, it also includes trains, buses, and cruise ships.
Overbooking – When a carrier books more reservations than available seats.
Published fare – A fare immediately offered for purchase by the airline. This does not include heavily discounted flights usually offered to consolidaters.
Rack rate – The price of a hotel prior to discount.
Red-eye flight – A flight in which the travel takes place between the hours of 9pm and 7am.
Reissue – When a new ticket is issued as a result of a change of plans. This can often require fees or penalties from the airport.
Round trip – Two flights: the destination flight and its return trip.
Saturday night stay – In order to receive a specialty fare, a Saturday stay over is sometimes required.
Scheduled carrier – An airline that offers regularly scheduled flights between destinations.
Special fare – Any fare that deviates from normal pricing (typically discounted).
Suite – A hotel room that usually offers a living room and kitchenette in addition to the bedroom.
Supplier – A company that offer travel services to the general public.
Through passenger – A passenger who remains on the plane at a connecting stop on the way to his/her final destination.
Ticket stock – Blank airline tickets.
Travel agent – An individual or company that sells travel services on a commission basis.
Travel agency – Usually used in the travel industry to refer to an ARC-appointed store front retailer.