Inquiry (enquiry)
· I am writing to enquire about…
· I was interested in your advertisement in…
· I would be grateful if you could…
· Here are the particular requirements:
· Please provide warranty detail.
· We would like to have an estimate…
· Please quote us a price for …
· Please quote us terms of payment for…
· Please send us a pricelist for …
· Enclosed is a stamped, addressed envelope.
· I saw the ads for …, but I am unsure if that price included.
· We are interesting in… and would appreciate … (pricing) information.
· We need… and I hope you can help.
· I look forward to hearing from you soon.
Part 2
Letters of providing information or service
Letters of providing information or service (answers) may be divided into categories:
1. Letters that contain an affirmative answer.
2. Letters that contain a negative answer.
3. Letters that avoid giving a definite answer.
Letters of response always start either with an acknowledgement or with a reference.
To express reference in a letter, use the following helpful phrases:
1) I am writing in connection with...
2) With reference to your telex of...
3) We refer to your advertisementin ...
4) From the previous correspondence between ... and ... it is obvious that...
5) Reference is made to the last meeting of ...
6) (We) thank you for your letter of ... (acknowledgement + reference)
7) Thank you for your letter enquiring about ...
8) We are delighted to hear that you are interested in our new ..
9) I appreciate your letter of... asking about...
10) Your request for information about ... has been referredtoour International Department.
