Affirmative reply
The beginning of an affirmative reply is quite clear: it is either acknowledgement or a reference to some previous contacts. The middle part of the letter is more complicated; it deals with the matters or questions raised during the previous contact. Here are some possible ways of developing the middle part of the letter:
| You have received one the following
letters:
| An affirmative reply should be done
along these lines
|
| 1) A request for information
| The required information should be given either in the letter or in the enclosed brochures and catalogues (sometimes appropriate explanations are made).
|
| 2) A request for some action
| The actions which should be made
are stated and may be explained
|
| 3) An enquiry
| An offer should be done
|
| 4) An order
| An order acknowledgement should
be given
|
| 5) A request for an appointment
| The appointment should be
confirmed
|
| 6) An invitation
| The invitation could be accepted.
|
The letter ending may contain either a conclusion of what we discussed in the middle part or some courteous phrase.
Letter providing information 
| FALCON LTD
1, Ligovsky Avenue, St.Petersburg, Russia, 191123
tel: (812) 164 13 25, fax (812) 164 13 26
Mrs. Wilson 28 February 200…
421 Michigan Avenue
Chicago, Il. 60602
USA
Dear Mrs Wilson,
Thank you for your letter of 15 February this year.
I am delighted to enclose a FALCON Family Tours brochure for next season. This brochure offers a widest selection of tours to St.Petersburg, Russia.
Concerning the best suitable for your family programme, we dare advice the programme №3 – Imperial Petersburg. It is a 7 days tour with accommodation in Oktyabrskaya Hotel in the very city centre – on Nevsky Avenue and with the programme interesting both for adults and children.
Visa support and registration in the hotel are included in the total price.
Yours sincerely,
Elena Minina
Elena Minina
Manager
Enc. FALCON Family Tours brochure (1)
| |
Letter providing information
| HOTEL OKHTINSKAYA
4, Bolsheokhtinsky Avenue * St.Petersburg, 195027 * Russia
Mrs Wilson 28 February 200…
421 Michigan Avenue
Chicago, Il. 60602
USA
Dear Mrs Wilson,
Thank you for your letter of 15th February asking for more detailed information about our hotel. We are pleased to inform you that our hotel is in 15 minutes by car from the city centre, we also have shuttle bus service for our guests from the hotel to Ploshchad Vosstanya metro station, which is directly on the main street - Nevsky Prospect.
The best variant of accommodation, in our opinion, is to book 2 rooms – one for two persons and the other for three persons close to each other. Our terms are as follows:
single room – 85$ / one night, double room – 100$ / one night, triple room – 139$ / one night, buffet breakfast is included. Visa support costs 30$ per person and together with registration fee (20 rubles) is paid separately at the reception desk.
Accommodation is still available for 23-29 May, but in 2 or 3 weeks we shall be almost booked up. Would you therefore let us know your decision as soon as possible, so that we can reserve the rooms you need.
We look forward to the pleasure of seeing you here soon.
Yours sincerely,
Alesya Popova
Alesya Popova
Reservation Department Manager
| |
Letter providing information