IV. Now you will see a layout for a business letter written using the full block format
| 123 Centre Street Yorkton, NS B4T 1Y9 February 21, 2005 John Clancy Personnel Manager Greenbay Publishers Inc. 99 Hollingshead Road Fredericton, NB E3B 2C3 Dear Mr. Clancy We are pleased to _________________________________________ ________________________________________________________ ________________________________________________________ _____________________________your account.. In addition,________________________________________________ _________________________________________________________ _________________________________________________________ _____________the work. It would be our pleasure______________________________________ _________________________________contact us. Yours truly Shirley Paterson Shirley Paterson Director of Research |
V. Please use unlined, white paper for this exercise. Because you are probably handwriting your letters, do not try to get them all on one page. Do not worry about creating a proper continuation or second page unless you are asked to do so.
1. Respond to each of the situations below. Write a letter to the company correctly using full block format. You may need to make up some of the details of your letters. Create a second or continuation page for one of these letters.
A. Write a letter of complaint to the Maritime Sports Equipment Company about an overcharge of $22.10 on a bicycle you had ordered from them.
The original advertisement stated that the bicycle would cost $185.00, plus $25.00 handling charges. Use open punctuation.
B. Write a letter to Protectall Insurance Company reporting an accident in which you were involved. Make sure that you include precise details of the accident and all the information necessary in making a claim. Use mixed punctuation.
C. Write a letter of application to the Burnwell Candy and Novelty Company Limited, who want to hire someone to open up a new territory for their products in northern New Brunswick, particularly at all the little convenience stores in the country side. You heard about this job from Jack McNab, the company’s leading salesman and your best friend. Use closed punctuation.
2. Write the following letters. Use block format.
A. Write a letter to Zap Electric Company explaining that you are returning a recently purchased toaster because it is not working properly. Explain what the problem is and whether you expect it to be repaired or replaced. Use closed punctuation.
B. Write a letter to CKLB radio station, applying for a job in the advertising department. List your qualifications for the job in the letter. Use your imagination for this letter. You may sign the letter with your name, or make up a fictitious name. Use open punctuation.
3. Write the following letters. Use a different format and punctuation style for each. At the top of each page, indicate the format and punctuation style you have used.
A. Write an inquiry letter to your local solid waste committee asking for information about how to deal with several different disposal problems, like paint cans, batteries, etc. Also ask about the availability of recycling in your area.
B. Write an order letter to Altamira Auto Parts. Order three items from one catalogue and two from another. Include information about payment and ask that the items be sent to an address other than the one listed in the heading.
TEST#1
1. Name these parts of a friendly letter.
A. Dear Sue
B. Your friend
C. John Jones
D. Thank you for your letter and the pictures.
2. Write any three of the following friendly letters.
A. An invitation to a charity dance
B. A letter of condolence to a friend whose brother died suddenly
C. A thank-you note for a housewarming gift
D. A letter saying you will be unable to attend a friend’s graduation
E. A letter to your mother who lives in another city
TEST#2
1. This letter of application should have been written in full block format.
However, this writer has made some errors in the format, as well as style, and language. Correct the letter.
55 Crawley
Drive
Fredericton, NB
E3B 2G5
October 17, 1993.
Thomas McIntyre,
Simon and Gould Processing
12 Brenan Rd.,
Fredericton, NB
E2A 1A0
Hi Mr. McIntyre,
How are you? I am fine. I would like to apply for a job with your company. You would like me. I work hard, I am fun to be around, and I know how a photo finishing business works. I worked last year for Green's Discount Processing in Bathurst for a while, probably about two months, so I know just about all there is to know.
Before I worked at Green's, I worked for five years at Fredericton Graphics. I operated the developing machine, sort of like the one I worked on at Green's, and probably a lot like the machines you have.
I have worked a lot of other places, too. I have them all written up in a résumé, and if you want, I can mail it to you. I do not have a car, so it would be inconvenient for me to come for an interview on Mondays and Fridays. My friend Bill works out there, but he doesn't work on
Mondays and Fridays. You can telephone me if you want to.
See you,
Doug Stratford
TEST#3
2. Indicate the styleof letter required for each of the following situations. Also indicate the typeof letter which should be written. For example: My great aunt sent me a wedding gift. The gift she chose shows she went out of her way to find a gift we would love. Rather than simply sending a card, I wrote a letter.